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  • Generative AI in Microsoft’s Customer Service and Support: Learnings from Microsoft’s successful deployment of Copilot to Customer Service and Support (CSS)

    Editor

    October 14, 2025

    Generative AI in Microsoft’s Customer Service and Support: Learnings from Microsoft’s successful deployment of Copilot to Customer Service and Support (CSS)

    Discover how @Copilot in Dynamics 365 Customer Service helped agents…

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  • Arapahoe Libraries advances equity and innovation with Copilot for Microsoft 365 | Microsoft Customer Stories

    Editor

    October 14, 2025

    Arapahoe Libraries advances equity and innovation with Copilot for Microsoft 365 | Microsoft Customer Stories

    From innovation springs equity. 📚 Arapahoe Libraries is leading the…

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  • The Decision‑maker’s Guide to Comprehensive Security

    Editor

    October 14, 2025

    The Decision‑maker’s Guide to Comprehensive Security

    Rigid security tools can impede innovation and leave data and…

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  • How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service

    Editor

    October 14, 2025

    How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service

    Discover how Dynamics 365 Customer Service with Copilot integration is…

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  • Head Start Homes expands affordable homeownership with Microsoft 365 Copilot | Microsoft Customer Stories

    Editor

    October 13, 2025

    Head Start Homes expands affordable homeownership with Microsoft 365 Copilot | Microsoft Customer Stories

    🏠 How does Head Start Homes pave pathways to affordable…

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  • 10 essential insights from the Microsoft Digital Defense Report 2024

    Editor

    October 13, 2025

    10 essential insights from the Microsoft Digital Defense Report 2024

    Keeping up with trends and anticipating the threats your organization…

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  • Editor

    October 13, 2025

    The Projected Impact of Generative AI on Future Productivity Growth — Penn Wharton Budget Model

    The promise of generative AI is immense, but will it…

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  • Editor

    October 13, 2025

    9 cloud strategy questions every IT leader must answer

    CIO’s “9 Cloud Strategy Questions Every IT Leader Must Answer”…

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  • Editor

    October 13, 2025

    US senators introduce bipartisan bill to combat foreign cyberattacks targeting American agriculture sector – Industrial Cyber

    Cybersecurity has become central to protecting not just data, but…

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  • Accelerating Nonprofit Mission Success with Transformative Technology

    Editor

    October 7, 2025

    Accelerating Nonprofit Mission Success with Transformative Technology

    Imagine what your team could accomplish with more time to…

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